Contacting us using AccuRx

Use the AccuRx online form to quickly contact the surgery. The system is suitable for medical and administrative issues.

Our inbox is monitored weekdays between 8am and 6.30pm. We aim to deal with your message on the day it is received, but we can't guarantee it.

Please do not use the online tool for anything that you consider urgent or if you can't wait 2 working days for a response.

Video guides

Text guides

My healthcare team has asked me to respond to a text/send them a photo

How to respond to a text that one of our healthcare professionals has asked you to respond to - including sending a photo.

Read the article here.

My healthcare team has sent me a video link

How to do a video consultation with one of our healthcare professionals. 

Read the article here.

My healthcare team has sent me a document via text

How to access a document sent via text for patients.

Read the article here.

My healthcare team has asked me to complete a questionnaire

How to access a Florey survey for patients.

Read the article here.